Compliance & Security

Collect with confidence

Regulatory requirements and data protection are non-negotiable in receivables management. Wincollect helps your team stay compliant and keep information secure — on Azure or on-premise.

Built for trust

Operate with confidence and control

Protect sensitive receivables data and embed compliance into daily collection work — including support for ASIC Regulatory Guide 96 contact frequency requirements and agency trust accounting obligations.

Regulatory confidence

Controls and resources to help teams operate within ACCC, ASIC, and sector-specific guidelines.

Data protection

Multi-level information security within Wincollect and Azure-backed encryption at every layer.

Audit ready

Activity history, trust accounting, and access controls to support accountability and review.

Azure secured

Cloud deployment on Microsoft Azure with global compliance certifications and security policies.

Compliance overview

Compliance pillars at a glance

Debt collection and receivables management operate under close scrutiny. Wincollect embeds the controls your team needs across contact compliance, trust accounting, payments, and platform security.

Contact compliance

Configurable settings to support responsible collection practices and RG 96 obligations.

Trust accounting

Built for agency trust account requirements and client remittance reporting.

PCI compliant payments

Secure payment processing through certified partners — card data never stored in Wincollect.

Azure security

Encryption, security policies, and global compliance certifications on Microsoft Azure.

Platform controls

Compliance and security built in

From contact frequency rules to trust account management and role-based access — Wincollect gives your team the tools to collect responsibly and protect sensitive data.

Regulatory

Contact compliance

Configurable contact compliance settings and workflow controls to help teams stay within permitted contact rules — with RG 96 support built in.

  • ASIC RG 96 contact frequency support
  • Workflow controls and permitted contact rules
  • Resources embedded for responsible collection
Talk to our team

Agencies

Trust accounting

Built for agency trust account requirements — client remittance reporting and trust fund management aligned with professional collection standards.

  • Trust account management
  • Client remittance reporting
  • Aligned with agency standards
Collection agencies

Payments

PCI compliant processing

Secure payment processing through certified partners including Merchant Warrior — card data handled outside Wincollect in PCI compliant environments.

  • Certified payment partners
  • Customer Portal secure payments
  • Direct debit compliance
Payment processing

Platform

Access & audit

Role-based permissions across CRM and portals, activity history for accountability, and Azure security policies governing your cloud environment.

  • Role-based access controls
  • Audit trails and activity history
  • Azure encryption and security policies
Security overview

Stay compliant and secure

Talk to us about platform controls, hosting, payment handling, and regulatory support for your collection operation.