Wincollect CRM

Take your receivables results to a new level

Beautifully designed applications with superior operational automation and an exceptional user experience — in the cloud or on-premises.

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Wincollect CRM customer view — account dashboard and collection workflow

Core application

What Wincollect CRM delivers

A suite of software solutions for modern debt collection and receivables management — superior automation, compliance, and user experience in the cloud or on-premises.

Overview

What is Wincollect CRM 6.0?

Wincollect CRM delivers superior operational automation and efficiency combined with an exceptional user experience. Whether you run your IT in the cloud or on-premises, our solutions enable you to become more agile and efficient.

We are delighted with the results of our move to Wincollect CRM version 6.0 and Microsoft Azure — our systems work seamlessly together with an improved user experience.

Joe Zhou, Financial Controller — Impact Financial Services
Wincollect CRM customer account dashboard

Automation

Integrated automation and workflow

At the heart of Wincollect CRM is powerful automation matched to a beautiful user experience — process payments, omnichannel outreach, messaging, reporting, and integrations in one platform.

Workflow automation prioritizes accounts to your needs — automate messaging, workload allocation, reporting, and data management.

Wincollect CRM
Wincollect Automation Services workflow diagram

Compliance

Built for compliance and engagement

Regulatory confidence and modern debtor engagement embedded in the platform your collectors use every day — contact compliance, two-way SMS, and customer self-service.

Wincollect assists with regulatory risk through contact compliance settings and resources embedded to help maintain ACCC and ASIC guidelines.

Wincollect CRM
Wincollect Contact Compliance module

Features

Powerful software. Beautifully designed.

Tools to reduce days outstanding and manage information flow — dashboards, real-time ePayments, data management, and multi-level information security.

Stay on top of portfolio performance with dashboards, invoice tracking, and payment monitoring built for receivables teams.

Wincollect CRM
Wincollect CRM collection management on a monitor

Connect every team to a single source of truth

With Wincollect CRM, your teams stay connected and in sync across every part of the operation — field agent activity, collections, customer engagement, and client services — all in one database, designed to support compliance and security.

Scale recoverys without losing control

Run trust accounts, client reporting, workflow automation, and compliant contact strategies — trusted by agencies for decades.

Unleash the power of smarter collections

Join organisations worldwide getting paid faster with Wincollect CRM — in the cloud or on-premise.